Depending on your connected platform, Snapizzi may occasionally need you to renew your credentials. This happens because each platform sets a limit on how long your login session (or cookie) stays valid.
When your cookies expire, Snapizzi can no longer communicate with your platform until you refresh your login.
Why Credentials Expire
Cookies are temporary files your browser uses to keep you signed in.
Platforms require credentials to be refreshed periodically to protect your account.
When your session expires, you’ll see a credentials expired warning inside Snapizzi.
How to Refresh Credentials
Tips
If you see “Session expired” or “Invalid cookies” errors, refreshing your credentials will fix it.
If login still doesn’t work, try clearing your browser cookies/cache and signing in again.
For best results, always use the latest version of your browser.
For more insights on optimizing your high-volume photography workflow with Snapizzi, head to our main site or blog to discover free trials, product updates, and practical tips for school, sports, and dance photography.
Return to Help Center Home for additional guides on high-volume photography automation solutions.