While Snapizzi doesn’t alter EXIF data, it relies on it during image processing. If your editing software changes or adds new EXIF data, ensure that all images (including camera cards) are processed consistently before uploading to Snapizzi. Accurate timestamps are essential, so make sure your camera’s time is set correctly.
It’s critical not to change EXIF data for only part of your images, as this is how Snapizzi differentiates between cameras in multi-camera projects. If EXIF data is inconsistent, Snapizzi might assume the images are from different cameras, causing indexing errors. If EXIF data is stripped and your project indexes by time, switch to filename-based indexing if needed.
For workflows that involve renaming files before uploading, ensure filenames have leading zeros (e.g., 0001-9999) to maintain proper indexing. Snapizzi can rename your image files after processing for you if needed.
Snapizzi automatically checks for EXIF-related issues during upload and flags any failed files. If an upload is canceled, the filename will be marked as "Canceled." Once your project is processed, you’ll receive updates via email and in the Message Center. Keep in mind that any additional uploads will reindex the project and send a new "Project Ready" email. You can turn off email notifications at any time.
Note: No email is sent for uploads containing fewer than 25 photos.
High Resolution Scanning for Difficult-to-Read Codes
If you’re running into issues with unreadable Snapizzi codes — especially when they're very small in the photo — you can now enable High Resolution Scanning during upload.
Here’s how it works:
Hi-Res Scanning is designed to help Snapizzi detect very small matrix codes that might otherwise be missed due to their size within the image.
It does not fix issues like poor contrast, glare, folding, skewing, or motion blur.
Processing takes 4–5x longer, so this option is limited to keyframe photos only.
If too many subject photos are detected (i.e., photos without scannable codes), Hi-Res scanning will be automatically disabled until the project is reset.
How to use it:
Sort your photos into two groups:
Keyframes
Subjects and Groups
Tick the box for “Use high resolution scanning”.
Upload only your keyframe photos.
After processing, review and repair any galleries if needed.
Tip: At this point, each gallery should only have one photo. More than one means the card wasn’t read correctly. You can use the "Keyframe Repair Tool" to move the unreadable keyframe(s) to the proper gallery.
Once everything looks good, upload your subject photos as normal.
⚠️ Rule of thumb: If you can’t read the code triplet on the camera card, it’s considered too small or unreadable.