When generating a bundle, Snapizzi intentionally sanitizes the subject gallery folder names inside the ZIP file to ensure compatibility across operating systems. This only affects the downloaded ZIP — not your project data or what’s displayed inside Snapizzi.
Example:
Accents and special characters like é, ñ, or ç may be removed to prevent issues when opening ZIPs on certain systems. Any characters outside the standard set [a–z, A–Z, 0–9, _ , -] are removed during ZIP creation.
This avoids problems on platforms that don’t fully support UTF-8 folder names inside ZIP files. Your original folder names with accents and special characters continue to display properly inside the Snapizzi UI and are stored correctly. Only the folder names in the ZIP bundle are affected.
Fixing It: Restore Folder Names Using Your CSV File
We’ve created free tools for both Mac and Windows that use your original CSV file to automatically rename the sanitized folders back to their correct names — including accents and special characters.
macOS Instructions
1. Download the SnapizziFolderFixer_DropApp.zip
2. Open and Use It
Unzip and move the app to your Desktop or Applications folder
Right-click > Open (only the first time to bypass Gatekeeper)
Follow the prompts:
Select your unzipped Bundle folder
Select the CSV file you uploaded to Snapizzi
The app will:
Rename the subject gallery folders using exact and fuzzy matching
Restore accents and special characters
Save a log (
rename_log.txt) to your Desktop
🛑 Gatekeeper Block?
If macOS prevents the app from launching:
Go to System Settings > Privacy & Security
Click “Open Anyway” under the app block
Relaunch the app
Windows Instructions
1. Download the SnapizziFolderFixer_Windows.zip
2. Run the Script
Unzip the folder
Double-click
snapizzi_folder_fixer_windows.py
(Requires Python installed)
The script will:
Prompt you to select the unzipped bundle folder and CSV file
Rename folders using fuzzy matching
Save a
rename_log.txtfile to your Desktop
Best Practices
Always keep a copy of your original CSV file — it's your best tool for recovery and fixing folder names.